CUSTOMER TESTIMONIALS

What our customers are saying

“Very professional, kept me informed step by step so there was no surprises.” - Gayle W.

“Trustworthy, speedy service. We have no complaints and definitely would recommend you. Merry Christmas!” – Hulen C.

“Very happy with honesty and integrity of employees in getting my car taken care of. Also, they were very cheerful. I will continue to use City Garage for my car and also my mother’s car.” – Carol W.

“Graham is a good fellow whom I would tells others they could trust.” - Casey B.

“I have been coming to City Garage since I moved into the neighborhood 6 years ago and Mark and his crew have been great dealing with – trust is a huge factor for me and I always feel like they do me right.” - Tammi B.

“Fast, friendly, and HONEST! Always do a great job.” - Mark W.

“Service and value I can trust. I can’t think of higher praise. I’ve been taking all my cars here since they opened. The convenience of a neighborhood place, the friendly service of the staff combine to take the fear out of getting one’s car fixed.” - K.S.

“I last took a car (1998 Nissan Altima SE) to City Garage in May 2009. The car had damage in excess of the value of the car’s worth, so I donated it to charity. For the times I’d taken the car to City Garage through that last visit, the staff and management of City Garage (Frankford at Midway, Dallas) was always honest, prompt, professional, friendly, and courteous. You couldn’t ask for anything more in a garage or, for that matter, any business.” - George W.

“The Staff was friendly, courteous, and knowledgeable!!! They went the extra mile to make sure my car was safe and ready for the trip I was making!!! Thank You!!! Great Service and good price are hard to find these days!!!” - Laura W.

“They scaled the maintenance service to my budget, with safety as a priority and told me what would be best to do next with a cost estimate. THey were fair and sensible, just the way I treat my clients. As a woman, I trust them. Many thanks, City Garage!” - Susan B.

“They (City Garage) always make the stress of car trouble less miserable. They are honest and direct. I have been a customer of my City Garage for almost ten years. Now I don’t actually freak when something is wrong with my car because I know that they won’t take advantage of my situation. I know I can trust the owners, managers and staff of City Garage.” - Dana B., Arlington yelp review

“There are no adequate words to express how grateful and impressed I was over your help with the flat tire I brought in at closing time yesterday evening. You guys are great! Your staying late and arranging to have your mechanic come back to my house to replace the repaired tire were quite tremendous in themselves, but then not charging me a penny for this great service is simply beyond words! Since you would take no money, the least I could do was to provide a great report on-line on Angie’s List. I entered my compliments, providing a 5 star report and nomination for the ‘Pages of Happiness’ award.” - Sandra Z., Dallas

“Mr. Draper – City Garage:
I just wanted to send a brief note to you to let you know what an excellent staff you have at the City Garage on Naaman School Rd in Garland.

I have been a customer at this location since the building was first built. I’ve always received very good service any time I’ve had work done on my vehicles. However, the customer care I received on my last visit regarding the catalytic converter on my 2001 Buick Regal was superior. Bill Hazelwood and Kevin Browning turned a very frustrating event into a truly happy experience.

I had recently started patronizing a new business in Rowlett (more convenient to where I live). On each of my two visits to the Rowlett business (an oil change and new battery), I was less than pleased. However, my third and final visit to the Rowlett business brought me back to City Garage and I will not use any other garage ever again. I will also recommend this location to friends and family at every opportunity.

I hope you will recognize the entire crew at Naaman School Road for excellent customer service. Good employees are hard to find and should be appreciated.

Customer-for-life,”
- Kate P.

“Hello Mr. Draper – City Garage:
I wanted to send you a note to tell you how Extremely Happy I am with the service I received at My City Garage- NE Green Oaks Arlington. Bill is always exceptionally kind and professional. My car is always fixed in a timely manner at what I feel is a fair price. I had a very unfortunate experience at another shop and when I was able to gain custody of my car I knew I needed to take it to Bill at City Garage to get it fixed correctly. I was once again- more than pleased.

Thank you for your time,”
- Lynette

“Hi – I visited your location over off Beltline yesterday. I was VERY impressed by how courteous and nice your staff was. I needed a headlight replaced and Eric was kind enough to put his big hands in that little space and attach my bulb. He took less than five minutes and then bid me a good day. I left knowing that if I ever needed and other work done to my car I would be sure and go back to ya’ll. Great guy and thanks so very much for you help… you made my day! I will be sure and let my friends and family know what a good experience I had with you company.

Thanks again,”
- Carla S.